Our vision for our businesses and employees is to have a culture of customer-focused continuous improvement, driven by teamwork, effective communication and personal development.
Our core values are hard work, honesty, trust and integrity and maintaining a working environment based on mutual respect.
Polypipe is committed to providing the appropriate skills and technical training that allow employees to operate effectively and safely in their roles and deliver excellent customer service. As part of our ongoing commitment to customer service excellence, all our new starters in front-line service areas receive The Institute of Customer Service training on joining the Group, resulting in over 200 of our employees benefiting from this programme in the last four years.
Polypipe has consistently provided apprenticeships to the communities around our businesses by supporting enthusiastic, highly motivated people who are keen to learn a trade. We have an outstanding record of retaining apprentices in ongoing, long-term, full-time employment; indeed, many of our management team started with the business as apprentices. We consider it an essential part of finding and retaining people with the sector specific skills that we need.
During 2017 we had 32 apprentices employed in our businesses in the UK and we intend to increase the number further. The majority of our apprenticeships are in electrical, mechanical and toolmaking trades but we continue to support a number of apprenticeships in other disciplines.
Underlining our commitment to advanced manufacturing engineering, we continue to place apprentices at the new University of Sheffield Advanced Manufacturing Research Centre, a state-of-the-art centre that offers the very best in practical and academic training. In support of our engineering focus we continue to work closely with Cogent Skills, strategic partner to the science industry, supporting ongoing development of industry specific apprenticeship frameworks for the future.
The Group involves employees through formal and informal systems of communication and consultation. Each of our main operating sites have display boards which set out our continuous improvement strategy and include KPIs updated each month on areas relevant to the strategy such as health and safety performance, products and process improvement initiatives, and customer satisfaction performance.
While the Group does not have a specific human rights policy, it does have an Anti-Slavery policy and Modern Slavery Act Transparency statement available on the Company’s website, within which we state our zero tolerance policy towards any modern slavery or human trafficking rights violations.
The Group gives every consideration to applicants for employment regardless of their sex, sexual orientation, religion, colour, race, nationality, marital status or disability having regard for their aptitude and ability to adequately perform the role while maintaining a safe working environment. Where employees become disabled, the Group makes appropriate and reasonable adjustments to their work environment and/or duties, endeavouring to maintain their employment provided there are duties they can perform.
The Group’s split between male and female employees at 31 December 2017 is shown below:
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The Group seeks to prohibit all forms of bribery and corruption within its business and complies with the requirements of all applicable anti-bribery and corruption laws.
The Group requires all relevant employees and agents to confirm each year that they remain in compliance with the Group’s Anti-Bribery policy.